Emerging just a few years ago, DMP is one of the newest ingredients in the field of advertising. Now Adform DMP is a central hub of our company, powered by machine learning and driven by big data technologies. DMP allows us to collect massive datasets (seamlessly and rapidly), integrate, manage those large volumes of data from numerous data sources, and activate them for our customers.
All sorts of tasks and queries from our customers manifest into 1.2k e-mails coming into Adform Client Services. DMP Support Specialists take part in helping the clients by: troubleshooting data issues, performing cookie segment wizardry, setting up new accounts, assisting with reporting tools, user data imports and also facilitating integrations with other platforms, not to mention all the other platform specific stuff that is going on.
Stuff you'll be doing:
Be the owner of every ticket that comes your way - investigate, troubleshoot, and fix problems, calling in reinforcements when needed.
Using e-mail to interact with our customers: publishers, marketers, analysts, web developers and even C-level executives.
Coordinating communication between internal parties and clients in short and long term projects.
Educating clients about the possibilities of our system.
Helping to improve a rapidly growing product.
This job might be for you if:
You enjoy solving problems. If you don't know an answer, you'll dig until you find it.
You possess higher education (can be straight out of university).
You're fluent in English, both writing and speaking.
You can explain complicated things simply.
You like helping out others.
What might give you an edge:
Experience working with CRM or CMS.
Background in one of the following fields: Advertising, IT, Networks, DBMS, Programming.
What's in it for you:
Contribute to making The Internet free.
Career opportunities in a fast-growing international company.
Opportunity to work with state-of-the-art advertising technologies.
Deep knowledge of such progressive business area as Digital Advertisement.
Become an expert in the use of Adform, an industry leading full-stack platform.
Mildly amusing perks: leisure zone, snacks in the office, open space workplace, team building events.
Adform is the best-resourced European display advertising technology company, featuring the following key metrics which increased just while you were reading this posting:
- We have over 780 employees globally, with offices in 18 countries throughout Europe, North America and APAC. - 50 billions transactions per day. - 1 million requests per second to DSP. - 7 data centers across 4 continents. - 3000+ high performance servers. - Complex calculations per request in < 20 ms. - Petabytes of data. - Tons of Cookies (nom nom).
Adform is your gateway to the World of Digital Advertising! Join today!